The Rise of the Phoenix | TROTP LOGO

Overview

Our refund and returns policy last 30 days.
If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.
It must also be in the original packaging.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • Any item not in its original condition is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email and we will give you an address to send your item to.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to us.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us for questions related to refunds and returns.

MOTIVATIONAL QUOTES

What is coming is better than what is gone

Sometimes you have to make decisions that will hurt your heart but heal your soul

When your past calls. Don’t Answer. It has nothing new to say

Do not get upset with people or situations, both are powerless without your reaction

Stop getting sad over small things, stop getting emotional over things you cant control. Its time for you to be happy again. You deserve happiness

When you focus on the good, the good gets better

Your speed doesn’t matter, forward is forward. Baby steps are fine.

You wouldn’t let assholes live in your house – why let them live in your head?

Forgive yourself for not knowing what you didn’t know until you went through it. Honour your path. Trust your journey, Learn, grow, evolve, become.

Someday, someone is going to look at you like you’re the best thing in the world.

I Passed the hardest moments alone, while everyone believed I was fine.

Stop trying to be someone you’re not. Be unique, be special, be yourself.

Always have eyes that see the best, a heart that forgives the worst, a mind that forgets the bad, and a soul that never losses hope.

One day, you will thank yourself for not giving up.

Sometimes people are beautiful. Not in looks. Not in what they say. Just in what they are.

Do good for others. It will come back to you in unexpected ways.

Nobody is coming to save you. Get up. Be your own hero.

3 months from now you will be in a completely different space. Mentally and spiritually.

You can do it!

You got this. Fight with everything you have.

Better days are coming.

Never stop trying, never stop believing in yourself, never give up. Your day will come.

One day you will be at the place you always wanted to be, Don’t stop believing.

One door closes, then five more open, that’s how the universe works.

Always be gratefully for what you have.

Don’t stress about the future, it hasn’t arrived, live in the present and make the most of it.

You might be tired. You might want to give up you still fight on to reach your goals.

The secret to your future is hidden in your daily routine.

Sometimes life doesn’t give you what you want, not because you don’t deserve it, but because you deserve so much more

The most precious gift you can give someone is the gift of your time attention

I was reminded that my blood type is BE POSITIVE

If you want to be strong, learn to fight alone.